Support Center

Flume Pro - FAQ

  • What is Flume Pro?

    Flume Pro is an upgrade and one-time purchase, our way of sustaining the development of Flume. You can read mo...

    Oct 29, 2017 05:01PM CET
  • How can I get Flume Pro?

    Direct Flume Pro is a one-off, in-app purchase, made from within Flume for Mac. To purchase Flume Pro, open Pr...

    Apr 17, 2017 01:49AM CEST
  • Do you offer any discounts?

    Students / Educational Institutions If you are a student or member of a educational organisation, we offer a 7...

    Oct 12, 2017 06:40PM CEST
  • Can I trial Flume Pro's features?

    We do not currently offer trial versions of Flume Pro. If you are not entirely satisfied after purchasing Flum...

    Apr 10, 2017 04:31PM CEST
  • Do I need to re-purchase Flume Pro for each Mac I own?

    Direct Flume Pro licence codes purchased directly through us are valid for up to use on 5 Macs. Each Mac count...

    Apr 17, 2017 01:48AM CEST
  • Why do I still see ads in my feed?

    Based off your viewing preferences and accounts that you follow, Instagram may show you sponsored posts in you...

    Mar 03, 2017 11:05AM CET
  • I need a receipt / invoice for my purchase

    If you need an invoice, you can generate one from your licence receipt email.

    Aug 04, 2017 11:04PM CEST
  • I need a VAT refund for my purchase

    If you are a business based in the EU and are registered for VAT, you can request a VAT refund directly from o...

    Jul 28, 2017 03:00PM CEST
  • How can I request a refund?

    We're sorry to hear that Flume Pro did not meet your expectations. In most cases, the issues for requesting a ...

    Aug 08, 2017 11:38AM CEST

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